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Uber Launches London Boat Service
Uber (UBER) on Monday launched its new London boat service in partnership with Thames Clippers, allowing customers to pay for their tickets using the ride-hailing app.
The service, which will be wholly operated by Thames Clippers as part of a multi-year partnership, will operate from 23 piers on the River Thames.
In an email to customers, Uber said that customers can pay for their tickets using the app—and simply turn up at the pier.
Customers can also buy tickets using London’s Oyster card system, by using the existing Thames Clippers’ ticketing app, and with contactless payments.
The move marks Uber’s first foray into fixed-scheduled commuter boats in its 11-year history, as the future of its London ride-hailing operations remains uncertain.
The ride-hailing titan has previously trialled boat-hailing services for tourists in Croatia, Turkey and the US.
Last year 4.3m passengers used the Thames Clippers commuter service, which is majority-owned by AEG — the owner-operators of the O2 entertainment venue.
Service resumed last month after months of closure during the pandemic, with strict new social distancing measures in place including reduced capacity and mandatory face masks.